Terms and Conditions

Welcome to TWM Water Restoration Houston! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and engaging our services, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website or our services.

1. Definitions

In these terms and conditions:

  • “We”, “Us”, or “Our” refers to TWM Water Restoration Houston.
  • “You” or “Your” refers to the user or customer accessing our website or using our services.
  • “Services” refers to the water damage restoration services provided by TWM Water Restoration Houston.
  • “Website” refers to twmwaterrestorationhouston.com.

2. Use of the Website

You must use our website only for lawful purposes. You must not use our website in any way that breaches any applicable local, national, or international law or regulation. You also agree not to reproduce, duplicate, copy, or resell any part of our website in contravention of the provisions of these terms and conditions.

3. Service Agreement

When you engage our services, a separate service agreement will be provided to you. This agreement will detail the scope of work, payment terms, and other relevant information specific to your water damage restoration project. By agreeing to the service agreement, you acknowledge and accept the terms outlined therein.

4. Payment Terms

Payment for our services is due as outlined in the service agreement. We accept various forms of payment, including credit cards, checks, and cash. Late payments may be subject to interest charges as specified in the service agreement. You are responsible for any costs associated with collection efforts in the event of non-payment.

5. Cancellation and Rescheduling

If you need to cancel or reschedule a service appointment, please notify us as soon as possible. Cancellation fees may apply if notice is not given within the timeframe specified in the service agreement. We reserve the right to reschedule appointments due to unforeseen circumstances, such as severe weather conditions or equipment malfunctions.

6. Limitation of Liability

To the fullest extent permitted by applicable law, TWM Water Restoration Houston shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use our services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our services; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party; (e) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the services.

7. Indemnification

You agree to indemnify, defend, and hold harmless TWM Water Restoration Houston, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the website using your account.

8. Intellectual Property

The content, layout, design, data, graphics, and other materials on this website are protected by intellectual property laws. You may not use, reproduce, or distribute any content from this website without our prior written permission. All trademarks, service marks, and trade names are proprietary to TWM Water Restoration Houston.

9. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any legal action or proceeding arising under these terms and conditions shall be brought exclusively in the state or federal courts located in Houston, Texas.

10. Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Changes will be posted on this page, and your continued use of the website and our services constitutes acceptance of the revised terms. It is your responsibility to review these terms and conditions periodically for changes.

11. Contact Information

If you have any questions about these terms and conditions, please contact us at 832-979-9781.